Contact Information
Transportation Worker Identification Credential (TWIC™)
TWIC Home |
TWIC Pilot Test |
TWIC FAQs |
Helpful Links |
Pre-Enrollment
Contact Info | Press Releases | Testimonies
Contact Info | Press Releases | Testimonies
Week of 6/30: The following enrollment centers will open this week: Vancouver, WA; Alpena, MI; Burlington, VT; Pennsbury Manor, PA; and Perth Amboy, NJ.
News! All TWIC enrollment centers will be closed on Friday, July 4th for the holiday. Normal operations will resume on Monday, July 7th.
Click here for the latest information on the national compliance framework for the TWIC program. Click here for the latest press release announcing compliance for Captain of the Port Zones Buffalo, Duluth, Detroit, Lake Michigan, and Sault Ste. Marie
The TWIC Help Desk can now be contacted via email. Click here to send along your inquiry or issue. Click here to see where TWIC is coming next. Click here to get enrollment center addresses. Click here to check the status of your TWIC or to schedule a pick up. Click here to view the latest TWIC Dashboard Report.
News! All TWIC enrollment centers will be closed on Friday, July 4th for the holiday. Normal operations will resume on Monday, July 7th.
Click here for the latest information on the national compliance framework for the TWIC program. Click here for the latest press release announcing compliance for Captain of the Port Zones Buffalo, Duluth, Detroit, Lake Michigan, and Sault Ste. Marie
The TWIC Help Desk can now be contacted via email. Click here to send along your inquiry or issue. Click here to see where TWIC is coming next. Click here to get enrollment center addresses. Click here to check the status of your TWIC or to schedule a pick up. Click here to view the latest TWIC Dashboard Report.
TWIC Program Help Desk
1-866-DHS-TWIC (1-866-347-8942)
The Help Desk is available Monday through Friday from 8:00 a.m. until 12:00 a.m. EST.
TSA Program Office:
Email: credentialing@dhs.gov
U.S. Coast Guard TWIC help desk:
Phone 1-877-MTSA-AID
Email: uscg-twic-helpdesk@uscg.mil
Note: Owners/operators/FSOs/VSOs/CSOs are encouraged to seek guidance directly from their local Captain of the Port TWIC action officer.
