Terrorists Evolve. Threats Evolve. Security Must Stay Ahead. You Play A Part.

5.09.2008

You asked for it...You got it, Millimeter Wave images.

Here are the much requested, much anticipated, full body images of millimeter wave --both front and back, male and female just like so many of you asked for.

These were provided to TSA by the manufacturer of the technology, L-3. We asked L-3 to blur the facial features just like they are blurred when our officers see the images in Phoenix, Baltimore, LAX and JFK. These are exactly what officers see at airports today and will see in future deployments.

While we have said this many times, it bears repeating, TSA will not keep, store or transmit images. Once deleted, they are gone forever. For additional privacy, the officer viewing the image is in a separate room and will never see the passenger and the officer attending to the passenger will never see the image. The officers have 2-way radios to communicate with other in case a threat object is identified.I venture to say, Mikhail Baryshnikov may have exposed more in his ballet costume than this robotic images portrays.

Why did we decide to put there up now? Because you've asked for it...Hopefully the editors of Reader's Digest will consider these for their next cover.

What do you think?

Bob

TSA EOS Blog Team

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5.07.2008

What’s the Best Way to Screen Airport Employees?

Photo of an airport employee being screenedFor some time, there's been debate on whether TSA should implement 100 percent screening of airport employees every time they enter the secure area of an airport. We screen passengers every time they get on a plane, so some say we should screen airport employees every time they go into a secure area of an airport, including baggage facilities, gate areas, and airplanes. After all, they say, if a bad guy had access to critical areas of the airport, they could pull off an inside job.

It’s important to note that airport employees who require access to secure areas of airports must pass a background investigation to obtain an access badge. Through the background check, we know a lot about these airport employees, and they are also well-known to other airport workers who see them every day and would know if something didn’t look right.

Currently at all airports, TSA officers can be deployed anywhere at anytime to inspect workers, their property and vehicles. These officers ensure workers follow proper access procedures when entering secure areas, display the appropriate credentials and do not possess items unrelated to their work that may pose a security threat.
Earlier this week, TSA began an employee screening pilot program in seven airports, as required by Congress in January 2008. The pilot programs started on May 5 and will run for 90 days.

Seven airports will participate in the pilot, representing different locations and airport sizes. One hundred percent employee screening at either the checkpoint or airport perimeter gates will be conducted at Boston Logan International Airport, Jacksonville International Airport in Florida, and Craven Regional Airport in New Bern, North Carolina. This means that every time an employee has to enter the secure area, they have to be screened. At these airports, there may be slightly longer checkpoint wait times for passengers and employees, particularly during peak times, as the volume of traffic will increase.

Denver International Airport in Colorado; Kansas City International Airport in Missouri; Southwest Oregon Regional Airport in North Bend, Oregon; and Eugene Airport in Oregon will conduct layered, enhanced employee screening methods. These include increased random physical screening and the deployment of portable equipment to screen employees throughout the airport environment. Additionally, we will be providing behavior detection training for law enforcement officials and airport operations/security personnel and employee security awareness training to enable these individuals to identify potential security risks.

The Homeland Security Institute will assist in collecting results, evaluating the programs and reporting the results to Congress in December 2008. They’ll be looking at efficiency and effectiveness of the pilot programs, required costs to implement comparable activities at all commercial airports, staffing requirements, necessary infrastructure improvements, and passenger and employee wait times, among other things.

We look forward to seeing the results, and as soon as we can, we’ll report them on the blog. If you’re going through one of the airports in the pilot, let us know how things went for you.

Lynn
TSA EoS Blog Team

5.05.2008

So What Exactly Happens To All Of That Stuff?

As every passenger and visitor to this blog probably knows, hundreds of thousands of items are identified each year by our security officers that are prohibited from being carried onto an aircraft. Of course, occasionally, items get through, but that’s a whole different post.

There are two classifications of items, prohibited and illegal. The prohibited category includes things like knives, scissors (larger than 4 inches), some tools, chain saws, swords, boulders, replica guns, bottled water, soda, toothpaste, hair gel, snow globes and on and on.

Illegal items are obviously guns, brass knuckles, switch blades. When discovered at the checkpoint, we contact law enforcement and they do what they need to do, maybe arrest, maybe a citation,…. it really depends on each jurisdiction.

We often refer to prohibited items internally as Voluntary Abandoned Property. Passengers call them confiscated…, either way; these items become possessions of the federal government, and are deemed excess government property.

While it may seem like we enjoy taking this stuff, the fact is passengers have choices. A passenger can go back to the airline and place the item in his/her checked bag. Some airports have mailing facilities or mail back programs so travelers can mail the item home. The item can be given to a loved one seeing you off at the airport or, if you drove yourself to the airport, you can go place the items in your car. Or for that matter, a passenger can go throw the items away in a nearby trash can. If they decide to do none of these and "surrender" the prohibited item to a security officer, they are considered excess government property.

Now before you go and post a comment about the options, I’m not saying they are good or bad options, I’m just pointing out that there are options. I know if someone is late for a flight, the last thing they are going to do is go back to their car, and wait in line again. Can we just agree these are options? Of course, the best option is to know what is in your bag and not bring a prohibited item to the checkpoint to begin with, but that’s not the point of this post

Of interesting note, of all the items I have seen, most, almost all, could have made it from Point A to Point B, had the passenger simply taken the time to place it in a checked bag.

Depending on the size of the airport, each day, week or month, the items are picked up. Because the items are excess government property, we must follow General Services Administration guidelines for the disposition of the material. Many airports use a TSA-provided contractor who collects the “stuff” and disposes of it….. quite literally, throws it away. Or, as some airports do, we donate items to approved, non-profit organizations in accordance w/GSA regulations.

We have heard of local schools receiving the scissors. We have heard of local police departments training with the mace. Some VA hospitals sell some of the items to help make ends meet. Some non-profits, including several state surplus property divisions, sell the material on the auction web site eBay, and put the profits in THEIR coffers. TSA does not sell or profit in any way from the selling of this voluntarily abandoned property.

There have been references to this practice on this very blog, but the fact is, those news reports are plain wrong. Again, we are required to follow GSA guidelines for the disposition of this property and we do.

Now liquids are another story. As you can imagine we have voluminous amounts of liquid items surrendered daily and from airport to airport the disposition is different. Some airports have the local janitorial staff pick up the trashcans. Some are collected and picked up by our contractor and in some airports, both can happen, depending if a passenger throws the item away prior to screening or in the security checkpoint. Either way, it’s disposed of … that goes for liquor, water, lotions and everything in between.

Early on, there was a move to donate the liquid items to local homeless shelters but we were forced to suspend that practice after the determination was made that there is a liability risk. We couldn’t continue to donate items and not know if the if the water was truly water or if the shampoo was truly shampoo. While unfortunate, the litigious world in which we live forced the abandonment (pun intended) of that process. So now, those items are tossed out.

It is important to note, that currently there is a California state senator-sponsored bill that would require all California airports to donate these liquid items to homeless shelters. While it is unclear exactly how that would work, an effort to actually put these items to use is in the works; at least in one state.

A question raised many times on this blog is how can we justify throwing all of these liquids away in a trash can near the checkpoint if they are such a danger. While a fair question, the answer has been available in many different threads though not directly answered, so here it goes.

We have said since the institution of the liquid ban that the fear or threat is the combination of items, including liquid explosives while in flight to create an improvised explosive device. That combination means explosives, detonator and other components to have a fully assembled bomb. Take one component away and you have a collection of harmless items. Of course we don't want liquid explosives anywhere near us but without the other components, they're not causing catastrophic damage.

That’s why it is safe for us to store the items together in a trash can near the checkpoint and that's what we do with prohibited items.

Nico

TSA EoS Blog Team

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5.02.2008

Duty Free Debunked

Although more than 70 percent of air traffic routes are covered by the 3-1-1 liquids rule, differences in airport layouts and customs procedures have left some travelers with duty-free purchases like liquor and perfume they can’t take through an international checkpoint.

Here’s the scoop: When you fly to the U.S. from an international destination and have to change planes in the U.S., you get your checked bags back right before you go through customs. So if you have any item that you can’t take through the checkpoint, you can put it in your checked bag.

That’s not the case when you fly to Europe, Asia and other international destinations. You go through customs without them. So if you have a bottle of liquor, perfume or other liquid item, you have no chance to put it in your checked bag, and you risk having to toss them at the checkpoint.
Another glitch is that countries in Europe, Asia and elsewhere require that liquid duty-free items in excess of 3.4 ounces/100ml be sealed in an approved International Civil Aviation Organization (ICAO) tamper-evident bag in order to go through checkpoints. As a result, many passengers who buy liquid duty-free items in U.S. airports and have a connecting flight in Asia or Europe end up having to throw their liquor or perfume out because they can’t take it through the security checkpoint. Some people buy a suitcase in the airport and check the items. Some decide to drink the liquor instead of tossing it, which can lead to some other problems at checkpoints or on flights, but that’s for another post…

To sync up with our international partners, TSA is allowing U.S. duty-free stores to place liquid, aerosol and gel items in the tamper-evident bag for travelers headed overseas. As long as the liquid duty-free items are sealed in the bag when purchased, they can be taken through checkpoints in Europe, Asia and other international destinations.

Carrying the bags isn’t mandatory for duty-free stores here in the U.S., but we hope they’ll start carrying them soon. If you’re taking an international flight and want to pick up a bottle of cognac or a special perfume, be sure to ask for the tamper-evident bag. If the store doesn’t have them, you might want to wait until you get to the airport where you change planes or at your final destination to make a purchase.

One thing to note - because travelers coming into the U.S. do have the opportunity to place any liquid items that exceed 3-1-1 rules in their checked bag before going through customs, the international duty-free bag will not be allowed through U.S. checkpoints.

For more information, check out our web content on duty-free items.

Lynn

TSA EoS Blog Team

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TSO Gun Incident

Several bloggers have commented on our blog over the past few days on an incident that involved an officer showing up for work with an unloaded gun. We’ve read these comments and worked hard to get as much information as possible. After turning every stone and working with privacy experts and anyone else that would listen about our need to tell the whole story, the bottom line is that we simply cannot.

The federal Privacy Act prohibits us from providing any details about what happened, how it happened or any disciplinary action we took. It’s unfortunate because there are always two sides to every story.

What we can say is that anyone that shows up with a gun is held accountable, officer or passenger.

Christopher

TSA EoS Blog Team

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4.28.2008

Checkpoint Evolution Up and Running at BWI: Even More Changes Announced to Reduce Hassle to Passengers

In February, Secretary Chertoff told an editorial board that he had directed TSA to do a sixty-day, no-holds-barred review of what we do at the passenger checkpoint to see if we can weed out things that used to be needed but perhaps today could be stream-lined. This effort ties in with our longer term effort to update our security measures -- to go on offense rather than just wait behind the magnetometer and try to find prohibited items. Today at Baltimore-Washington International Thurgood Marshall Airport (BWI), those efforts come together. And, starting today, they become reality.

Here are the ‘greatest hits’ that are in the works:

Airlines may now allow kiosk/at-home printing of boarding passes for almost everyone. Secretary Chertoff challenged TSA to reduce the hassle thousands of passengers have every day when they can’t print a boarding pass online or at an airline kiosk. They have problems not because they pose a threat to aviation, but because their names are the same or similar to someone whose name is really on a watch list and does pose a threat.

Think of it this way: for every actual person on the watch list, there are thousands of people – who don’t pose a threat – but whose name is close enough that they are flagged in the system and not allowed to print their boarding pass. These passengers must go to the ticket counter to resolve the issue by showing photo identification, and it’s a huge inconvenience to them. Many of these ordinary travelers feel that they have been watch-listed, which would make anyone mad.


TSA has asked airlines to create a secure system to accept passengers’ dates of birth, first at the ticket counter and subsequently in their frequent flier or other secure database. Passengers will be encouraged, but not required, to provide airlines with limited identifying information like their date of birth. If they do so once, the airline can clear them on future flights and they will be able to print their boarding passes at home or at the kiosk.

Better ID verification.

A key to an accurate watch-list process is making sure that people are who they say they are. TSA officers already are using more sophisticated methods to validate a traveler’s identity. In addition, TSA is today outlining the types of ID that will get you through security faster. Essentially, driver’s licenses with photos and passports are what we are looking for. If you left your wallet in a cab, or for some reason do not have the right ID, we will work with you, but it will take longer.

Make the physical layout work for us.

BWI’s “B” Checkpoint has a different look today – it’s the first place to rollout the Checkpoint Evolution elements. We’ve integrated all the elements to work together and get us a calmer checkpoint environment that benefits our active security measures like behavior observation. Easier divesting and bin loading, better light and less noise are examples of things that help security and also lessen hassle for passengers.

We’re excited about these initiatives, because they will improve the passenger’s experience with TSA, but more importantly, they will help our security officers carry out their critical mission. If you fly through BWI, be sure to come back to the blog and let us know what you think.

Click here for more information.

Kip Hawley

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