Major Workforce Initiatives
November 2005
Formed Transportation Security Officer Advisory Council, quarterly meetings with the administrator
Changed job category to Transportation Security Officers (TSOs) / 1802 Series – a feeder for law enforcement jobs
Improvised Explosive Device (IED) training delivered to 18,000 TSOs in three weeks
December 2005
Developed program to surge unpredictable security support (43 operations in 2006)
$40 million in ergonomic chairs, anti-fatigue mats, roller conveyor tables and baggage handling equipment
January 2006
Nurse Case Management program available in every airport
March 2006
Local hiring cut hire time from 6 months to 6 weeks
April 2006
Pay for Performance incentive program for all TSOs (permanent raises and cash awards)
Annual certification process from one-time pass/fail to a coaching process/cash incentive
TSO Retention and Recognition Incentive Program provides bonuses to 41,041 TSOs
August 2006
TSO Career Progression allows entry TSOs to be promoted and develop careers within TSA and DHS – 21,000 promoted to E-Band since implementation
TSOs begin screening for fraudulent identification and travel documents
Random screening of airport employees and vehicles anywhere on airport property
September 2006
New Jobs: Behavior Detection by Observation (BDO), Bomb Appraisal Officer (BAO), and Screening Technical Instructor (STI)
TSOs given discretion to determinethreat items at the checkpoint in response to the UK liquid and gel plot
February 2007
Pay for performance awards payout to TSOs totaling $52 million in pay raises and bonuses
