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Major Workforce Initiatives

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November 2005

Formed Transportation Security Officer Advisory Council, quarterly meetings with the administrator
Changed job category to Transportation Security Officers (TSOs) / 1802 Series – a feeder for law enforcement jobs
Improvised Explosive Device (IED) training delivered to 18,000 TSOs in three weeks


 December 2005

Developed program to surge unpredictable security support (43 operations in 2006)
$40 million in ergonomic chairs, anti-fatigue mats, roller conveyor tables and baggage handling equipment


 January 2006

Nurse Case Management program available in every airport


 March 2006

Local hiring cut hire time from 6 months to 6 weeks


 April 2006

Pay for Performance incentive program for all TSOs (permanent raises and cash awards)
Annual certification process from one-time pass/fail to a coaching process/cash incentive
TSO Retention and Recognition Incentive Program provides bonuses to 41,041 TSOs


 August 2006

TSO Career Progression allows entry TSOs to be promoted and develop careers within TSA and DHS – 21,000 promoted to E-Band since implementation
TSOs begin screening for fraudulent identification and travel documents
Random screening of airport employees and vehicles anywhere on airport property


September 2006

New Jobs: Behavior Detection by Observation (BDO), Bomb Appraisal Officer (BAO), and Screening Technical Instructor (STI)
TSOs given discretion to determinethreat items at the checkpoint in response to the UK liquid and gel plot


 February 2007

Pay for performance awards payout to TSOs totaling $52 million in pay raises and bonuses